☎ (360) 924-3272
Gig Harbor · Fox Island · Key Peninsula · North & West End Tacoma

Appliance repair for Gig Harbor and both sides of the Narrows.

Six machines — refrigerator, washer, dryer, dishwasher, range, ice maker — metered and repaired on the spot by a Gig Harbor shop that understands well water, salt air and PSE windstorms.

$99 puts a meter on it — counted inside the repair you approveBRIDGE no toll added for Tacoma calls — the truck lives in Gig HarborSAME-DAY for a warm refrigerator · Saturday hours

Weekdays 8–6 · Saturday 9–3 · closed Sunday · truck based on 4425 Harbor Country Dr NW

Tell us what's broken

Dispatch texts back a two-hour window. $99 covers the meter and the answer; approve the repair and it is already in the figure.

$99 finds the fault · sits inside the repair you approve · your number stays with us.

$99finds the fault · sits inside the repair
0 tollon any Tacoma-side invoice
6machines, plus Sub-Zero & Wolf built-ins
30 minring around Gig Harbor, both shores
On the truck

Six machines, one way of pricing

Open a machine for the calls we get most, the parts usually behind them on this side of the Sound, and how the stop unfolds.

From the truck

Real jobs, phone photos.

Nothing here is a stock picture — recent stops, photographed on a phone once the meter came out.

Whirlpool dryer with the door open and a drill on top during a drum repair
Whirlpool dryer, door off for a drum roller and belt job · laundry room off a peninsula garage
Infrared thermometer reading 37.9°F on a refrigerator shelf after the repair
37.9°F on the shelf after a defrost repair · the reading that closes a refrigerator call
Gas range with the oven door open and the touch display lit during an igniter and temperature check
Gas range, oven door down for an igniter and thermostat check · display still lit, burners tested after
What we repair

Six machines, deliberately.

A short list is what lets one truck carry real parts and one technician know each machine by sound. Each starts with the $99 diagnostic, and that $99 sits inside the figure you approve.

Why here is different

Built for the peninsula and the bluff.

The faults change with the water, the weather and the house. The truck is stocked for the ones this side of the Sound produces.

WELL WATER

Scale and iron, handled

Fox Island, Olalla and the Key Peninsula run on wells. Scaled elements, narrowed fill valves, rust-stained drums — we meter them, replace them, and tell you plainly whether the softener is doing its job.

SALT AIR

Waterfront corrosion

A refrigerator two hundred feet from the beach loses its condenser fan and its terminals years early. We know which connectors to check first in a house that faces the water.

OUTAGES

The morning after the windstorm

Tripped overloads, lost relays, open GFCIs on dock power — the calls that follow every PSE outage. Most are a part, and we carry it.

PROPANE

Ranges off the gas grid

Most of the peninsula cooks on propane. Yellow flames, soot, an oven that never reaches temperature — usually an orifice or regulator, not the range.

Both sides of the bridge

Thirteen areas within 30 minutes of the shop.

Same price card in Fircrest as on Harborview Drive — nothing for the drive, nothing for the toll.

The peninsula side

Home base. Gig Harbor, Fox Island, Artondale and Purdy, Olalla, the Key Peninsula, Port Orchard — no bridge, no toll, the truck is already here.

The Tacoma side

Across the Narrows, with nothing for the bridge on your invoice. North End, West End, Ruston, Fircrest, Downtown, Northeast Tacoma.

The visit, in order

Dispatch, meter, parts, paper

01 · DISPATCH

A window, then a text

Phone or form, either way a dispatcher sends a two-hour window and a text the moment the truck rolls — from Harbor Country Drive, or off the bridge deck for Tacoma stops.

02 · METER

The fault gets a name

Clamp meter, thermometer, manometer where propane is involved. The failed component is identified and explained, and one figure goes on paper with the $99 built into it.

03 · PARTS

Usually on board

The truck carries what salt air, iron water and outages break: fill valves, defrost heaters, igniters, rollers, relays. Anything ordered comes back on our schedule, not your bill.

04 · PAPER

Cycle, clean-up, coverage

A complete run of the machine while you watch, the floor and panels put back as found, and the warranty term printed on the invoice.

Built-in & luxury

Sub-Zero to Dacor, repaired in place.

Peninsula guides

What the water, the wind and the propane do.

Four guides on the faults that are particular to living here, written from jobs, not a manual.

Straight answers

What the phone rings with.

Is the $99 on top of the repair or part of it?

Part of it. The technician meters the machine, tells you which component failed, and hands you a single figure for the job with the $99 already counted in. Choose not to repair and $99 is the whole visit, with the diagnosis yours to keep.

We are in Tacoma. Do we pay for the bridge?

You do not. The Narrows toll only runs eastbound, which is the direction the truck goes home, so it is our cost. A dishwasher in Proctor and a dishwasher on Harborview Drive are priced from the same card.

A refrigerator is warming up right now. How fast?

Ring before noon and a warm refrigerator usually gets the first opening that afternoon; everything else is booked inside the week, often for the next morning. Gig Harbor, Artondale, Fox Island and the West End are the shortest legs from the shop.

Cloudy glasses, a slow ice maker, orange stains in the washer — is that us or the water?

The water, nine times out of ten. Fox Island, Olalla, the Key Peninsula and most acreage on this side of the bridge draw from private wells carrying iron and hardness. Scale chokes a fill valve and crusts a dishwasher element; an empty softener announces itself in the dishwasher before anywhere else. We meter the part and say plainly what the well did.

The windstorm knocked the power out overnight and now the fridge is silent.

That is the most common call the morning after a PSE or Peninsula Light outage. A compressor that tried to restart against pressure trips its overload, a control board drops a relay, a garage GFCI opens. The diagnostic sorts out which, and most of them are a part, not a replacement.

What do you actually work on?

Six machines: the refrigerator and freezer, the washer, the dryer, the dishwasher, the oven-range-cooktop family, and the ice maker inside the refrigerator — across Whirlpool, GE, Samsung, LG, Maytag, Frigidaire, KitchenAid, Bosch, Electrolux, Kenmore and Speed Queen, and the Sub-Zero, Wolf, Thermador, Miele, Viking and Dacor built-ins. Outside the list: microwaves, wine coolers, standalone ice machines, softeners, restaurant gear.

Warm fridge, wet floor, cold dryer: the truck is close.

$99 gets the meter on it, the figure goes on the ticket, the part is usually already on board, and the coverage term is printed on the invoice. Same card on both shores of the Narrows.

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