Six machines — refrigerator, washer, dryer, dishwasher, range, ice maker — metered and repaired on the spot by a Gig Harbor shop that understands well water, salt air and PSE windstorms.
Weekdays 8–6 · Saturday 9–3 · closed Sunday · truck based on 4425 Harbor Country Dr NW
Open a machine for the calls we get most, the parts usually behind them on this side of the Sound, and how the stop unfolds.
Refrigerator & Freezer Repair$99 diagnostic · one figure, written
Washer Repair$99 diagnostic · one figure, written
Dryer Repair$99 diagnostic · one figure, written
Dishwasher Repair$99 diagnostic · one figure, written
Oven, Range & Cooktop Repair$99 diagnostic · one figure, written
Ice Maker Repair$99 diagnostic · one figure, writtenNothing here is a stock picture — recent stops, photographed on a phone once the meter came out.
A short list is what lets one truck carry real parts and one technician know each machine by sound. Each starts with the $99 diagnostic, and that $99 sits inside the figure you approve.

Fresh side warm · freezer icing over · relay clicking · puddle under the drawers
$99 to diagnose · inside the repair figure →
Water left in the tub · no spin · drips at the door · lid stuck locked
$99 to diagnose · inside the repair figure →
Runs cold · two cycles to dry · thumping drum · scorched smell
$99 to diagnose · inside the repair figure →
Standing water · hazy glassware · dishes still dirty · dead panel
$99 to diagnose · inside the repair figure →
Burner out · oven stalls low · igniter ticking · code on the display
$99 to diagnose · inside the repair figure →
Bin empty · hollow half-cubes · valve scaled shut · fill tube iced
$99 to diagnose · inside the repair figure →The faults change with the water, the weather and the house. The truck is stocked for the ones this side of the Sound produces.
Fox Island, Olalla and the Key Peninsula run on wells. Scaled elements, narrowed fill valves, rust-stained drums — we meter them, replace them, and tell you plainly whether the softener is doing its job.
A refrigerator two hundred feet from the beach loses its condenser fan and its terminals years early. We know which connectors to check first in a house that faces the water.
Tripped overloads, lost relays, open GFCIs on dock power — the calls that follow every PSE outage. Most are a part, and we carry it.
Most of the peninsula cooks on propane. Yellow flames, soot, an oven that never reaches temperature — usually an orifice or regulator, not the range.
Same price card in Fircrest as on Harborview Drive — nothing for the drive, nothing for the toll.
Home base. Gig Harbor, Fox Island, Artondale and Purdy, Olalla, the Key Peninsula, Port Orchard — no bridge, no toll, the truck is already here.
Across the Narrows, with nothing for the bridge on your invoice. North End, West End, Ruston, Fircrest, Downtown, Northeast Tacoma.
Phone or form, either way a dispatcher sends a two-hour window and a text the moment the truck rolls — from Harbor Country Drive, or off the bridge deck for Tacoma stops.
Clamp meter, thermometer, manometer where propane is involved. The failed component is identified and explained, and one figure goes on paper with the $99 built into it.
The truck carries what salt air, iron water and outages break: fill valves, defrost heaters, igniters, rollers, relays. Anything ordered comes back on our schedule, not your bill.
A complete run of the machine while you watch, the floor and panels put back as found, and the warranty term printed on the invoice.

Faults we see most, indicators worth photographing, what we do
Sub-Zero page →
Faults we see most, indicators worth photographing, what we do
Wolf page →
Faults we see most, indicators worth photographing, what we do
Thermador page →
Faults we see most, indicators worth photographing, what we do
Miele page →
Faults we see most, indicators worth photographing, what we do
Viking page →
Faults we see most, indicators worth photographing, what we do
Dacor page →Four guides on the faults that are particular to living here, written from jobs, not a manual.

The mechanism, the checks you can do without tools, the point to stop
Open the guide →
The mechanism, the checks you can do without tools, the point to stop
Open the guide →
The mechanism, the checks you can do without tools, the point to stop
Open the guide →
The mechanism, the checks you can do without tools, the point to stop
Open the guide →Part of it. The technician meters the machine, tells you which component failed, and hands you a single figure for the job with the $99 already counted in. Choose not to repair and $99 is the whole visit, with the diagnosis yours to keep.
You do not. The Narrows toll only runs eastbound, which is the direction the truck goes home, so it is our cost. A dishwasher in Proctor and a dishwasher on Harborview Drive are priced from the same card.
Ring before noon and a warm refrigerator usually gets the first opening that afternoon; everything else is booked inside the week, often for the next morning. Gig Harbor, Artondale, Fox Island and the West End are the shortest legs from the shop.
The water, nine times out of ten. Fox Island, Olalla, the Key Peninsula and most acreage on this side of the bridge draw from private wells carrying iron and hardness. Scale chokes a fill valve and crusts a dishwasher element; an empty softener announces itself in the dishwasher before anywhere else. We meter the part and say plainly what the well did.
That is the most common call the morning after a PSE or Peninsula Light outage. A compressor that tried to restart against pressure trips its overload, a control board drops a relay, a garage GFCI opens. The diagnostic sorts out which, and most of them are a part, not a replacement.
Six machines: the refrigerator and freezer, the washer, the dryer, the dishwasher, the oven-range-cooktop family, and the ice maker inside the refrigerator — across Whirlpool, GE, Samsung, LG, Maytag, Frigidaire, KitchenAid, Bosch, Electrolux, Kenmore and Speed Queen, and the Sub-Zero, Wolf, Thermador, Miele, Viking and Dacor built-ins. Outside the list: microwaves, wine coolers, standalone ice machines, softeners, restaurant gear.
$99 gets the meter on it, the figure goes on the ticket, the part is usually already on board, and the coverage term is printed on the invoice. Same card on both shores of the Narrows.