Sub-Zero columns in Canterwood, Wolf ranges in Raft Island view homes, Thermador and Miele packages in the new builds off Harbor Hill, Viking and Dacor in the North End.
Weekdays 8–6 · Saturday 9–3 · closed Sunday · truck based on 4425 Harbor Country Dr NW
Refrigerator & Freezer Repair$99 diagnostic · one figure, written
Washer Repair$99 diagnostic · one figure, written
Dryer Repair$99 diagnostic · one figure, written
Dishwasher Repair$99 diagnostic · one figure, written
Oven, Range & Cooktop Repair$99 diagnostic · one figure, written
Ice Maker Repair$99 diagnostic · one figure, writtenA built-in refrigerator column or a 48-inch range is a different job from a freestanding Whirlpool, and the houses along the Sound have a lot of them. The panels come off in an order, the machine may weigh 600 pounds, the parts are specific to a serial range, and the owner usually wants the visit to end without a mark on the cabinetry. Each brand below gets a page of its own: the faults we meet most in Gig Harbor and Tacoma kitchens, the indicators and codes worth photographing before you call, and how the visit runs. Sub-Zero, Wolf, Thermador, Miele, Viking and Dacor also get a Gig Harbor page and a Fox Island page, because the water and the salt air change the diagnosis from one shoreline to the next.

Faults we see most, indicators worth photographing, what we do
Sub-Zero page →
Faults we see most, indicators worth photographing, what we do
Wolf page →
Faults we see most, indicators worth photographing, what we do
Thermador page →
Faults we see most, indicators worth photographing, what we do
Miele page →
Faults we see most, indicators worth photographing, what we do
Viking page →
Faults we see most, indicators worth photographing, what we do
Dacor page →We are an independent shop. We do not speak for any of these makers and never claim their endorsement; we repair the machine in front of us with a meter, one written number and a written warranty. If a machine is still inside the maker’s own coverage we say so at the door, before anything is spent, and tell you how to use it.
Phone or form, either way a dispatcher sends a two-hour window and a text the moment the truck rolls — from Harbor Country Drive, or off the bridge deck for Tacoma stops.
Clamp meter, thermometer, manometer where propane is involved. The failed component is identified and explained, and one figure goes on paper with the $99 built into it.
The truck carries what salt air, iron water and outages break: fill valves, defrost heaters, igniters, rollers, relays. Anything ordered comes back on our schedule, not your bill.
A complete run of the machine while you watch, the floor and panels put back as found, and the warranty term printed on the invoice.
$99 gets the meter on it, the figure goes on the ticket, the part is usually already on board, and the coverage term is printed on the invoice. Same card on both shores of the Narrows.