A refrigerator warm before a shipyard shift, a washer off Sedgwick that fills and stops, an oven near the marina stuck at 300: Port Orchard calls get early and late windows.
Weekdays 8–6 · Saturday 9–3 · closed Sunday · truck based on 4425 Harbor Country Dr NW
Open a machine for the local pattern, the procedure and the notes from nearby jobs.
Refrigerator & Freezer Repair$99 diagnostic · one figure, written
Washer Repair$99 diagnostic · one figure, written
Dryer Repair$99 diagnostic · one figure, written
Dishwasher Repair$99 diagnostic · one figure, written
Oven, Range & Cooktop Repair$99 diagnostic · one figure, written
Ice Maker Repair$99 diagnostic · one figure, writtenPort Orchard is the far end of the peninsula run: Hwy 16 north from the shop past Purdy, past the Olalla turnoff and into South Kitsap, then Sedgwick Rd toward the newer subdivisions or Bethel Rd down to the older streets near the marina and Bay St. Of all the peninsula routes it is the longest we run regularly, yet it costs you nothing extra: no distance line ever appears on a Port Orchard invoice. A lot of the households here are on a Puget Sound Naval Shipyard schedule or ride the foot ferry to Bremerton, so we hold early windows before a shift and late windows after one, and we text when the truck clears Purdy so nobody waits by the window.
The housing splits cleanly. Near the marina and Bay St are older houses with older machines, basement or garage laundries and kitchens remodeled once in the eighties. Off Sedgwick and Bethel are 1990s to 2010s subdivisions with matched stainless sets, LG and Samsung pairs and French-door refrigerators dispensing ice through the door. Water comes from a mix of city supply and community or private wells, and the well houses show it: orange iron streaks in the dishwasher, scale inside the ice maker's fill valve, a softener whose salt bin went empty months ago. Most of the county is on septic. Gas is propane on the outskirts and natural gas in town, and we check which one a range was set up for before we judge its flame.
| Machine | What South Kitsap calls about |
|---|---|
| Refrigerators | French-door units off Sedgwick with a warm fresh-food side and a frosted freezer wall, older side-by-sides near the marina with a defrost heater open, and garage fridges thawed by an outage. |
| Washers | Front-loaders in the newer subdivisions stopping on a drain code, top-loaders in older houses with a lid switch gone, and drums ringed black where the house is on a well with manganese. |
| Dryers | Thermal fuses open behind long vent runs to a cap on the wet side of the house, a belt gone on an older Kenmore, and a gas dryer in town whose valve coil drops out after ten minutes. |
| Dishwashers | Iron stains and a scaled element in the well-water houses, an inlet valve that lets in too little water, and a drain that backs up where the septic line is slow after a wet winter. |
| Ovens & ranges | Propane ranges on the outskirts never converted from natural gas, igniters that click and never light, a bake element burned through, and F-codes on wall ovens after a windstorm. |
| Ice makers | Well water scaling the fill valve shut, cubes turning small and cloudy, ice plugging the fill tube, and a door ice maker in a Sedgwick subdivision that dumps ice once and never again. |
Subdivision off Sedgwick Rd, French-door refrigerator, discovered warm at 5 a.m. as the owner leaves for the shipyard. Early window booked. Frost covers the back wall and the defrost heater measures open. Heater and thermostat from the truck, temperatures checked, invoice and warranty emailed before the shift ends.
An older house a block from Bay St, top-loader that fills and sits, lid locked. The lid switch tests open. A new switch, a full cycle with the drain watched, and a quiet word about the lint from the washer going to a septic line that is already slow.
A house off Bethel Rd on a community well, the dishwasher leaving orange streaks and wet dishes. The element is coated in scale and reads open; the inlet valve is half plugged. A single written figure covers both, a full cycle runs, and we mention that the softener bin has been empty a while.
A gas dryer near the marina that heats for ten minutes and then blows cold for the rest of the cycle. One gas valve coil is failing as it warms. Both coils replaced from the truck, the vent checked to the cap, the warranty term printed on the invoice. Late window, after the foot ferry.
Fresh side warm · freezer icing over · relay clicking · puddle under the drawers
$99 to diagnose · inside the repair figure →Water left in the tub · no spin · drips at the door · lid stuck locked
$99 to diagnose · inside the repair figure →Runs cold · two cycles to dry · thumping drum · scorched smell
$99 to diagnose · inside the repair figure →Standing water · hazy glassware · dishes still dirty · dead panel
$99 to diagnose · inside the repair figure →Burner out · oven stalls low · igniter ticking · code on the display
$99 to diagnose · inside the repair figure →Bin empty · hollow half-cubes · valve scaled shut · fill tube iced
$99 to diagnose · inside the repair figure →Yes. Port Orchard sits within our territory, and the invoice carries no distance charge, no rural surcharge and nothing for travel. A visit here costs what a visit on Harborview Dr costs: $99 for the diagnosis, which gets counted toward the written repair figure once you approve it.
Yes. We hold early windows for households on a Puget Sound Naval Shipyard schedule and late windows for people coming back on the foot ferry from Bremerton, Monday to Saturday. Give us your shift times when booking and the Port Orchard loop gets planned around them.
Hardness, iron and manganese. The dishwasher stains orange and its element scales, the washer drum grows a black ring, and the ice maker's fill valve closes down until the cubes shrink. We test the parts, replace what has failed, and say plainly when the softener or iron filter deserves the blame instead.
A meter test of the machine, a plain-English name for the part, and a flat figure for the repair on paper. Once you say yes, that figure has swallowed the $99 diagnostic rather than adding to it; should you say no, your total is $99 and the truck leaves. We give no repair prices over the phone; the diagnostic comes first, then a written number.
Phone or form, either way a dispatcher sends a two-hour window and a text the moment the truck rolls — from Harbor Country Drive, or off the bridge deck for Tacoma stops.
Clamp meter, thermometer, manometer where propane is involved. The failed component is identified and explained, and one figure goes on paper with the $99 built into it.
The truck carries what salt air, iron water and outages break: fill valves, defrost heaters, igniters, rollers, relays. Anything ordered comes back on our schedule, not your bill.
A complete run of the machine while you watch, the floor and panels put back as found, and the warranty term printed on the invoice.
22 minutes from the shop, nothing for the drive or the bridge on the invoice. $99 diagnostic, one written number, written warranty.