A propane range burning yellow, a dishwasher streaked orange from the well, a washer stopped mid-cycle on acreage off Purdy Dr: an ordinary day in Artondale and Purdy.
Weekdays 8–6 · Saturday 9–3 · closed Sunday · truck based on 4425 Harbor Country Dr NW
Open a machine for the local pattern, the procedure and the notes from nearby jobs.
Refrigerator & Freezer Repair$99 diagnostic · one figure, written
Washer Repair$99 diagnostic · one figure, written
Dryer Repair$99 diagnostic · one figure, written
Dishwasher Repair$99 diagnostic · one figure, written
Oven, Range & Cooktop Repair$99 diagnostic · one figure, written
Ice Maker Repair$99 diagnostic · one figure, writtenArtondale runs west of the shop along Point Fosdick Dr and 36th St NW toward Kopachuck State Park, and Purdy sits north where Hwy 16 meets Purdy Dr and the Spit crosses to Hwy 302. The truck reaches both without a bridge or a highway merge worth mentioning: a few miles of two-lane road past pastures, acreage lots and Peninsula High. Driveways are long here, and many houses sit well back from the road behind a gate or a stand of firs, so we ask for a gate code when you call and text when we turn in. The route home passes the Purdy Spit and Henderson Bay, which is where a good share of the salt-air calls come from.
Nearly every house in Artondale and Purdy is on a well and a septic system, and most of them cook on propane. That combination sets the pattern. Iron and manganese leave orange streaks in the dishwasher and a black ring in the washer; hardness narrows the ice maker's fill valve; a softener that ran dry announces itself as film on the glasses within a week. A propane range that was never converted burns yellow, soots the pans and will not hold a simmer, and we diagnose the orifices and regulator rather than guessing. Septic drains mean the dishwasher and washer discharge matter, so we check filters and detergent loads on the way through. Windstorms off Henderson Bay take power for days some winters, and control boards are the first casualty.
| Machine | Typical calls from this area |
|---|---|
| Refrigerators | Freezers in detached garages that thawed during a PSE outage, control boards that failed when the power returned, older side-by-sides in 1970s ranches with a defrost heater open. |
| Washers | Black manganese rings in the drum, a pump strainer full of well grit, a top-loader that stops on a lid lock error, a front-loader whose boot has grown mildew over a grey winter. |
| Dryers | Long vent runs across a crawlspace to a cap on the north side, packed with lint paste; a propane dryer with a weak flame; a drum belt worn through on a fifteen-year-old Kenmore. |
| Dishwashers | Orange iron staining, a scaled element that leaves the load wet, an inlet valve narrowed to a trickle, and a drain that backs up because the septic line is slow. |
| Ovens & ranges | Propane ranges shipped for natural gas and never converted, yellow flame, soot on the pans, a regulator still set wrong; wall ovens with an F-code after a windstorm. |
| Ice makers | Fill valves plugged with scale, small cloudy cubes, a fill tube frozen solid, and a module that stalls because the mold is crusted with minerals from the well. |
A new range on acreage off Purdy Dr, delivered and hooked to the propane tank by the mover. The flames are yellow and lift off the burner, and the oven over-fires. Nobody changed the orifices or flipped the regulator. We convert it properly, check every burner, and leave the simmer holding.
A chest freezer in a garage near Kopachuck State Park, found thawed after a February windstorm took the power for three days. The compressor still runs; the start relay failed on the restart surge. A new relay from truck stock, temperatures logged, written warranty on the invoice.
A 1980s rancher on 36th St NW with a dishwasher tub streaked orange and glasses coming out grey. The softener has been empty of salt since spring. The element tests fine; the inlet valve does not. One written number, valve replaced, and a plain word about refilling the salt.
A front-loader in a house near Peninsula High, stopping with water in the drum while the display shows a drain code. The pump strainer is packed with grit from the well and a guitar pick. Cleared, pump tested and still good, full cycle run, and the septic drain checked for a slow backup.

Fresh side warm · freezer icing over · relay clicking · puddle under the drawers
$99 to diagnose · inside the repair figure →
Water left in the tub · no spin · drips at the door · lid stuck locked
$99 to diagnose · inside the repair figure →
Runs cold · two cycles to dry · thumping drum · scorched smell
$99 to diagnose · inside the repair figure →
Standing water · hazy glassware · dishes still dirty · dead panel
$99 to diagnose · inside the repair figure →
Burner out · oven stalls low · igniter ticking · code on the display
$99 to diagnose · inside the repair figure →
Bin empty · hollow half-cubes · valve scaled shut · fill tube iced
$99 to diagnose · inside the repair figure →Yes. Most kitchens here cook on propane, and a range jetted for natural gas burns yellow, soots pans and over-fires until the orifices and regulator are changed. We diagnose it with the burners lit, convert what needs converting, and before we leave every burner and the oven get tested.
No. Both sit inside the service area, and there is no mileage charge, no out-of-area fee and nothing added for a long driveway. Whatever repair price you approve already counts the $99 diagnostic, and a bill for a declined repair reads $99.
Iron in the well water. It oxidizes on the hot tub walls and stains the racks and the plastic. Often the softener or iron filter has quietly stopped working. We test the dishwasher's element and inlet valve, then tell you which needs attention, the machine or the water treatment.
Not necessarily. Outages and the surge on return take out start relays, control boards and sometimes a compressor, but many freezers only need a relay or a board. We test the compressor and the board before anyone buys a new machine and write one number for whatever failed.
Phone or form, either way a dispatcher sends a two-hour window and a text the moment the truck rolls — from Harbor Country Drive, or off the bridge deck for Tacoma stops.
Clamp meter, thermometer, manometer where propane is involved. The failed component is identified and explained, and one figure goes on paper with the $99 built into it.
The truck carries what salt air, iron water and outages break: fill valves, defrost heaters, igniters, rollers, relays. Anything ordered comes back on our schedule, not your bill.
A complete run of the machine while you watch, the floor and panels put back as found, and the warranty term printed on the invoice.
8 minutes from the shop, nothing for the drive or the bridge on the invoice. $99 diagnostic, one written number, written warranty.