Most of the Dacor on Fox Island was installed while the view houses were still being framed, and those relay boards are now old enough to fail.
Weekdays 8–6 · Saturday 9–3 · closed Sunday · truck based on 4425 Harbor Country Dr NW
Refrigerator & Freezer Repair$99 diagnostic · one figure, written
Washer Repair$99 diagnostic · one figure, written
Dryer Repair$99 diagnostic · one figure, written
Dishwasher Repair$99 diagnostic · one figure, written
Oven, Range & Cooktop Repair$99 diagnostic · one figure, written
Ice Maker Repair$99 diagnostic · one figure, written
Dacor sold complete kitchens to Fox Island in the late 1990s and early 2000s: a double Epicure wall oven, a six-burner gas cooktop in the island counter, sometimes a warming drawer and a Dacor refrigerator to match, all installed the year the house was finished above Hale Passage. Those packages are still cooking and their owners like them, but twenty-five years is a long life for a relay board and a door lock motor. Our work on the island is mostly keeping these older suites running, with the Modernist ovens and columns in the newer houses near the bridge a smaller share. Parts for a discontinued Epicure are a puzzle we have solved often enough to know where to look.
Fox Island puts its own marks on a Dacor. The tank behind the house is propane, and a cooktop that arrived jetted for natural gas gives itself away with a simmer burner that will not go low and a black ring under every pot. The well feeds the refrigerator’s ice maker a steady dose of iron, which shows as a rust tint in the bin long before the fill valve chokes. Winter storms off Carr Inlet drop the Peninsula Light feed for a day or three, and an Epicure oven that rode it out on a portable generator often wakes up with an F-code and no clock. Salt air does the quiet work on the spark electrodes.
| Unit | Typical sign | Likely cause | Our fix |
|---|---|---|---|
| Epicure double wall ovens from the original build | F-code and a dark clock after the power returns | Relay board aging out, pushed over by the surge or a generator’s uneven output | Isolate at the breaker, restart on utility power, read the code, load-test each relay output, source a board only if the readings condemn it |
| Renaissance ovens after self-clean | Door will not unlock, oven refuses to heat | Lock motor stalled or its position switch no longer reporting | Hand-cycle the latch, meter the switch and motor, fit the failed piece, run the lock through a full sequence |
| Gas cooktops jetted for natural gas | Simmer burner boils, soot rings under the pans | Propane conversion never finished: jets, regulator or valve low-stops | Confirm inlet pressure with a gauge, install propane jets, flip the regulator, dial in every low flame, watch each burner settle blue |
| Cooktops in kitchens open to the deck | One burner clicks and clicks, no flame | Salt has eaten the electrode tip and greened the spark terminal behind it | Check spark strength at every position, clean the terminal block, swap the eaten electrode, prove a first-click light |
| Modernist columns in the newer builds | Refrigerator side creeping warm, freezer holding | Evaporator fan quit, defrost heater open, or a damper stuck after a power blip | Pull the rear panel, meter fan, heater and thermistor, unstick the damper, clear frost, watch the column pull down |
| Ice makers on the island’s wells | Rust tint in the bin, cubes small and cloudy | Iron oxide on the mold, hardness choking the fill valve and screen | Time the fill, swap the choked valve and screen, flush the line, lengthen the fill for hard water, cycle a harvest |
| Indicator | Meaning | Action |
|---|---|---|
| F1 | Control fault: the board or its relay section failed a self-check, often right after an outage | Ask what powered the house during the storm, restart on clean utility power, then load-test the relays |
| F2 | Oven overheated: the cavity climbed past the control’s ceiling | Compare the sensor to an independent probe, check whether the bake relay has welded closed, fit whichever part failed |
| F3 | Open sensor circuit: the control gets no temperature reading at all | Meter sensor resistance at the harness plug, inspect the run through the liner, fit a new sensor |
| F4 | Shorted sensor circuit: the control refuses to heat | Look for a pinched lead where the harness passes the back wall, replace the sensor if the reading is near zero |
| F7 | Stuck key: the touch panel reports a button held down | Dry the panel, reseat the ribbon cable, replace the touchpad when a key stays down after cleaning |
An older Dacor gets a patient diagnosis. We start with the stored code, then kill power at the breaker and restart the oven on the utility feed, because a code left by generator power sometimes clears, and a board that fails twice is truly failed. Each relay output is load-tested, the sensor is metered against its chart, the door lock is cycled. On a cooktop the gauge goes on the manifold and every electrode is checked for spark. Sensors, igniters, electrodes, spark modules, lock motors, propane jets and column fans are in the truck when it crosses the Fox Island Bridge. A relay board for a discontinued Epicure is hunted down by serial number and installed on a second visit that costs you no second trip fee.
We are Narrows Appliance Pro, an independent Gig Harbor shop. Dacor did not appoint us and we sell none of their equipment; what we do is repair. A Modernist suite in a house finished last year on Island Blvd may still fall under the maker’s own coverage, and we tell you that before starting rather than after. Half the Dacor houses on the island have a caretaker or a gate, so we coordinate with whoever holds the code, text the owner a photo and a single written figure, and start on the reply. The emailed invoice carries the warranty. That figure already counts the $99 diagnostic; turn the work down and $99 closes the visit. No number is spoken before the meter has touched the machine, and every number is written.
Often, and we look before we quote. Some Epicure and Renaissance boards are still manufactured, some are available rebuilt, and a few are gone for good. We check by the serial plate inside the door and tell you which of the three applies to your oven, in writing, so the choice between a board and a new oven is yours with real information.
Not on that evidence. A dark display after Peninsula Light comes back can be a tripped control that wakes up after a proper power-down, or a relay board that finally quit under the surge. We cut the breaker, restart on clean power and load-test the outputs. Then you get an answer on paper, not a guess.
Because the island runs on propane and the cooktop is probably still set up for natural gas. Propane at the right pressure through a natural gas jet delivers far more heat than the dial promises, so low is never low. We gauge the pressure, install the proper jets, switch the regulator and set each low-stop, then boil a pot to prove it holds.
Yes. Most island calls run exactly that way. The caretaker or the gate code gets us to the kitchen, a photo of the fault and one written price reach you by text wherever you are, and we begin on your reply. Invoice and written warranty land in your inbox, and the caretaker gets a note about what changed.
It is iron from the well, not a fault in the refrigerator, but it is a warning. The same water that tints the bin is laying scale in the fill valve and the inlet screen, and the cubes will shrink and then stop. We replace the choked valve and screen, flush the fill line and lengthen the fill time so the maker keeps up with the water it is given.
Phone or form, either way a dispatcher sends a two-hour window and a text the moment the truck rolls — from Harbor Country Drive, or off the bridge deck for Tacoma stops.
Clamp meter, thermometer, manometer where propane is involved. The failed component is identified and explained, and one figure goes on paper with the $99 built into it.
The truck carries what salt air, iron water and outages break: fill valves, defrost heaters, igniters, rollers, relays. Anything ordered comes back on our schedule, not your bill.
A complete run of the machine while you watch, the floor and panels put back as found, and the warranty term printed on the invoice.
$99 gets the meter on it, the figure goes on the ticket, the part is usually already on board, and the coverage term is printed on the invoice. Same card on both shores of the Narrows.